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contact us

Please do contact us...we want to help and we know there are so many questions to be asked; we had all the same questions! We are based in London but we can get a bike to you wherever you are.

info@cargobikelondon.com

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FAQS / helpful tips

Some things that we think might be helpful:​

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Battery:

  • The battery lasts around 60kms, although hills and speed do impact the distance of the battery  life. A battery will last approx 900 charges. ​We charge our batteries every evening for peace of mind.​

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Locks:

  • Our bikes comes with a wheel lock and the battery can be locked into the bike, however, if you're leaving the bike for a long period of time, we advise locking the bike to a lamp post or something similar...many insurers have this as a requirement, but obviously this differs between companies and this is something you, as the purchaser, should check. 

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Delivery & Warranty

  • ​Delivery takes between 10 days and 2 weeks.

  • The bike comes with a 6 month warranty. â€‹â€‹â€‹â€‹

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Tech spec & size:​

  • Brakes: 2 TEKTRO / BENGAL Hydraulic front brakes & 1 rear brake (V-brake) + parking brake

  • Front wheels: 20″ Strong anti-puncture Kenda tires with reflection line.

  • Back wheel: 26″ Strong anti-puncture Kenda tire with reflection line.​

  • Loading capacity: 150 kg.

  • Box dimensions: 91 x 59 cm. (LxW)

  • Weight: 47 kg.

  • Dimensions: 214 x 88 x 126 cm. (LxWxH)

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